Rideshare Service Popularity Continues to Rise
You have the right to a safe trip, no matter who is in the driver’s seat. With the popularity of rideshare services like Uber and Lyft increasing in the past couple of years, especially in urban areas like Chicago, the concerns about passenger safety for a multitude of reasons continue to be on the rise. This is why many services have begun implementing new safety features within their applications for riders to immediately report issues while in motion.
What Can You Report?
These safety features allow you to report any kind of serious incident involving an Uber/Lyft driver or vehicle, including:
- Any kind of collision
- Unsafe driving
- Verbal or physical altercations
- Inappropriate physical contact
Lyft also includes a button within their app for riders to be able to discreetly contact law enforcement for emergency assistance in real-time through ADT. This feature automatically sends your location to the security company, and they will call 911 on your behalf if necessary.
When Should You Report?
If at any point during your trip should you begin to feel unsafe because of the driving or driver, you should report it to the appropriate agencies. This could include the rideshare employer or law enforcement depending on the severity of the incident. Remember, you always have the right to safety when on the roads, and if you’re using a rideshare service that employs unsafe drivers, you can report it.
Injured in an Uber or Lyft Accident? We Can Help
McNabola & Associates, LLC has seen the damage that untrained drivers can do and understand the complexities of the insurance policies that go into rideshare services. That’s why we are dedicated to helping passengers who have been injured in a collision while taking an Uber or Lyft ride.
If you or a loved one is seeking representation following this kind of accident, call (312) 888-8700 or fill out the form on our website to schedule a consultation.